Frequently Asked Questions
Clear answers to the questions we hear most. If you don't see yours, we're one phone call away.
Property Management FAQs
What types of properties do you manage?
We provide full-service management for waterfront residential homes, multi-unit properties, commercial waterfront buildings, and marina or dockside assets.
How do residents pay rent or dues?
Each community we manage has its own dedicated website where residents pay dues, view documents, and submit requests. Your community's portal is set up when your association joins our management.
How do you handle maintenance requests?
Requests come in through your community's website or our maintenance line and are dispatched to vetted, insured vendors. Owners receive photo documentation and cost approval on non-routine work.
What does your financial reporting look like?
Owners receive clear monthly statements covering income, expenses, and reserves, with year-end summaries prepared for your accountant.
How do you prepare properties for storm season?
We run an annual storm-readiness plan for every property: pre-season inspections, securing procedures, and a rapid post-storm inspection and recovery protocol.
What does the transition from our current manager look like?
A structured onboarding covers records transfer, vendor alignment, and resident communication so there's no gap in service.
Still Have a Question?
We're happy to help. Call or email us and a real person will get you an answer.